Broadband First is very focused on customer service, and we focus on our promise, which is that:
Our phones are answered by a person
That person will be knowledgable and helpful
You can speak to the same person every time
Below are some comments we have received from some of our partners, and we have full references available on request:
"We like CRC’s approach to business and see them as a professional outfit.“
"The lads on Support are good, I have nothing but praise for them.
"We really like the support that we receive and the guys have always been extremely helpful.“
"Being able to speak directly to Support and having my questions answered quickly is excellent.“
"I think that the support that I receive and the Support team are really good.“
"I cannot fault the support that I’ve received from CRC and the resilience of the services is excellent.“
"The Client Control Panel is great and the service that I get from the guys in Support is fantastic.“
"Marketing guide was very useful, (especially FAQ’s) to cut & paste for own use.“
"I think that support is really good and the Support guys are always helpful."